Request a return within 30 days of delivery under our voluntary returns offer. Unused, unworn watches should include their original packaging, tags and accessories. Your statutory cancellation and faulty-goods rights are unaffected.
Email info@watchthewatches.co.uk with your order number for a prepaid return label. Refunds are made to your original payment method within 14 calendar days of receiving the goods or, for statutory cancellations, evidence of return, whichever is earlier. See our Return and Refund Policy for full details.
Return address: RJWATCHHOME LTD, 86–90 Paul Street, London, EC2A 4NE, United Kingdom. Contact us before sending your return. We do not offer direct exchanges.