Privacy Policy
Last updated: April 16, 2026
This Privacy Policy describes how RJWATCHHOME LTD, trading as Watch The Watches (“the Site,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.watchthewatches.co.uk (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or any other individual whose information we may collect in connection with the Services.
RJWATCHHOME LTD is a company registered in the United Kingdom (Company Number: 15824250) and acts as the data controller of your personal information.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described here.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, for operational or legal reasons, or to comply with regulatory requirements. When we make changes, we will update the “Last updated” date at the top of this page.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from different sources. The information we collect depends on how you interact with us.
We may use your personal information to:
- Communicate with you
- Provide, personalise, and improve the Services
- Process your orders and payments
- Meet our legal obligations
- Protect our rights and prevent fraud
What Personal Information We Collect
Information You Provide Directly
- Contact details: name, billing/shipping address, phone number, and email address.
- Order details: order history, payment confirmation, shipping information.
- Account details: username, password, security information (if you create an account).
- Customer support: any information you provide when contacting us.
Information We Collect Automatically
When you use our Site, we may collect “Usage Data” such as:
- Device and browser information
- IP address and network details
- How you interact with our Site and Services
This may be collected using cookies and similar technologies.
Information From Third Parties
We may also receive information about you from:
- Service providers (e.g., Shopify, payment processors, couriers)
- Advertising and analytics partners
- Social media or marketing platforms, if you interact with our content there
How We Use Your Personal Information
- To provide products and services: including processing orders, payments, shipping, returns, and customer support.
- Marketing and promotions: sending offers, updates, or personalised content (with your consent where required).
- Security and fraud prevention: monitoring for suspicious activity and protecting our Site.
- Service improvement: analysing how customers use our Services to enhance performance.
Cookies and Other Tracking Technologies
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. We use tools such as Google Analytics and Google Ads to understand user behavior and provide relevant advertising.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Cookie Declaration Table:
| Name | Description | Category | Provider | Duration |
|---|---|---|---|---|
| cookieconsent_status | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 year |
| cookieconsent_preferences_disabled | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 day |
| _ab | Used to control when the admin bar is shown on the storefront. | Necessary | Shopify | 1 year |
| _abv | Persist the collapsed state of the admin bar. | Necessary | Shopify | 1 year |
| _checkout_queue_token | Used when there is a queue during the checkout process. | Necessary | Shopify | 1 year |
| _identity_session | Merchant authentication: Main session cookie for Identity authentication. This is the underlying Rails session cookie. It contains the SID. | Necessary | Shopify | 2 years |
| _master_udr | Permanent device identifier. | Necessary | Shopify | Session |
| _merchant_essential | Contains essential information for the correct functionality of merchant surfaces such as the admin area. | Necessary | Shopify | 1 year |
| _pay_session | The Rails session cookie for Shopify Pay | Necessary | Shopify | Session |
| _shopify_country | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. | Necessary | Shopify | 30 minutes |
| _shopify_essential | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. | Necessary | Shopify | 1 year |
| _shopify_essential_ | Contains an opaque token that is used to identify a device for all essential purposes. | Necessary | Shopify | 1 year |
| _shopify_test | Used to check cookie capabilities on the client. | Necessary | Shopify | 1 minute |
| _storefront_u | Used to facilitate updating customer account information. | Necessary | Shopify | 1 minute |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | Necessary | Shopify | 1 year |
| auth_state_* | Stores authentication state before redirecting customers to third party for authentication. | Necessary | Shopify | 25 minutes |
| cart | Contains information related to the user's cart. | Necessary | Shopify | 2 weeks |
| cart_currency | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. | Necessary | Shopify | 2 weeks |
| checkout | Used by checkout to identify the user. | Necessary | Shopify | 21 days |
| checkout_token | Used by checkout to identify the user. | Necessary | Shopify | Session |
| customer_account_locale | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. | Necessary | Shopify | 1 year |
| discount_code | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. | Necessary | Shopify | Session |
| hide_shopify_pay_for_checkout | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. | Necessary | Shopify | Session |
| identity-state | Stores a hash of the oauth flow state between redirects. | Necessary | Shopify | 1 day |
| identity_customer_account_number | Stores an identifier used to facilitate login across the customer's account and storefront domains. | Necessary | Shopify | 12 weeks |
| in_checkout_profile_preview | Used to determine if a merchant is in a checkout profile preview session. | Necessary | Shopify | Session |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. | Necessary | Shopify | Session |
| localization | Used to localize the cart to the correct country. | Necessary | Shopify | 2 weeks |
| login_with_shop_finalize | Used to facilitate login with Shop. | Necessary | Shopify | 5 minutes |
| master_device_id | Merchant authentication: Permanent device identifier, public version. | Necessary | Shopify | 1 year |
| order | Used to allow access to the data of the order details page of the buyer. | Necessary | Shopify | 3 weeks |
| profile_preview_token | Used for previewing checkout customizations. | Necessary | Shopify | 5 minutes |
| shop_pay_accelerated | Indicates if a buyer is eligible for Shop Pay accelerated checkout. | Necessary | Shopify | 1 year |
| shopify_pay | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. | Necessary | Shopify | 1 year |
| shopify_pay_redirect | Used to accelerate the checkout process when the buyer has a Shop Pay account. | Necessary | Shopify | 1 year |
| skip_shop_pay | Disables Shop Pay as a payment method for a checkout. | Necessary | Shopify | 1 year |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | Necessary | Shopify | 1 year |
| theme | Used to determine the theme of the storefront. | Necessary | Shopify | 1 weeks |
| user | Used in connection with Shop login. | Necessary | Shopify | 1 year |
| user_cross_site | Used in connection with Shop login. | Necessary | Shopify | 1 year |
| _shop_app_essential | Contains essential information for the correct functionality of Shop.app. | Necessary | Shopify | 1 year |
| __Secure-ROLLOUT_TOKEN | Secure token for A/B testing | Necessary | Youtube | 1 year |
| _landing_page | Capture the landing page of visitor when they come from other sites. | Statistics | Shopify | 2 weeks |
| _merchant_analytics | Contains analytics data for the merchant session. | Statistics | Shopify | 1 year |
| _orig_referrer | Allows merchant to identify where people are visiting them from. | Statistics | Shopify | 2 weeks |
| _shopify_analytics | Contains analytics data for buyer surfaces such as the storefront or checkout. | Statistics | Shopify | 1 year |
| _shopify_ga | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. | Statistics | Shopify | Session |
| _shopify_s | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. | Statistics | Shopify | 30 minutes |
| _shopify_y | Shopify analytics. | Statistics | Shopify | 1 year |
| shop_analytics | Contains the required buyer information for analytics in Shop. | Statistics | Shopify | 1 year |
| _ga | This cookie name is associated with Google Universal Analytics | Statistics | Google Analytics | 2 years |
| _ga_0PFDHH24W1 | ID used to identify users | Statistics | Google Analytics | 2 years |
| _ga_3M243XY00N | ID used to identify users | Statistics | Google Analytics | 2 years |
| _shopify_marketing | Contains marketing data for buyer surfaces such as the storefront or checkout. | Marketing | Shopify | 1 year |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Marketing | Meta Platforms, Inc. | 3 months |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | Marketing | 3 months | |
| IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | Marketing | Google DoubleClick | 2 years |
| VISITOR_INFO1_LIVE | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Also used for marketing | Marketing | Youtube | 179 days |
| VISITOR_PRIVACY_METADATA | Youtube visitor privacy metadata cookie | Marketing | Youtube | 180 days |
| shopify_override_user_locale | Used as a mechanism to set User locale in admin. | Preferences | Shopify | 1 year |
| YSC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Preferences | Youtube | Session |
How We Share Personal Information
We may share your personal information with:
- Service providers (e.g., payment processors, IT support, couriers, hosting services).
- Business and marketing partners who help us promote products and services.
- Regulators or legal authorities when required by law.
- Affiliates within our corporate group as part of running our business.
- In a business transaction (e.g., sale, merger, restructuring).
We do not sell your personal data.
Children's Data
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.
Security and Retention of Your Information
We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure.
We will keep your personal information only as long as necessary for the purposes set out in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights (UK GDPR)
Under UK data protection laws, you may have the following rights:
- Access – request a copy of the personal information we hold about you.
- Correction – request correction of inaccurate or incomplete information.
- Erasure – request deletion of your personal information where legally possible.
- Restriction – request limits on how we process your information.
- Portability – request transfer of your information to another provider.
- Objection – object to certain processing, including direct marketing.
- Withdraw consent – where processing is based on consent, you may withdraw it at any time.
You may exercise your rights by contacting us at the details below. We may require proof of identity before fulfilling your request.
Complaints
If you have concerns about our use of your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority: www.ico.org.uk.
International Transfers
Where necessary, we may transfer your personal information outside the UK. In such cases, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful mechanisms.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
RJWATCHHOME LTD (trading as Watch The Watches)
Email: info@watchthewatches.co.uk
Phone: +447856196276
Company Registration Number: 15824250
Registered Office Address: 86-90 Paul Street, London, Greater London, England, EC2A 4NE
