UK delivery only. Standard delivery costs £3.90 below £100 and is free for orders of £100 or more. Estimated transit time is 2–4 business days after dispatch. Express delivery costs £9.90 and takes an estimated 1–3 business days after dispatch.
Orders placed before 12pm Monday–Friday are dispatched the same business day. Later orders, weekends and UK bank holidays are processed the next business day. Tracking is emailed after dispatch. See our Shipping Policy for full details.

Request a return within 30 days of delivery under our voluntary returns offer. Unused, unworn watches should include their original packaging, tags and accessories. Your statutory cancellation and faulty-goods rights are unaffected.
Email info@watchthewatches.co.uk with your order number for a prepaid return label. Refunds are made to your original payment method within 14 calendar days of receiving the goods or, for statutory cancellations, evidence of return, whichever is earlier. See our Return and Refund Policy for full details.
Return address: RJWATCHHOME LTD, 86–90 Paul Street, London, EC2A 4NE, United Kingdom. Contact us before sending your return. We do not offer direct exchanges.

For product, order, delivery or warranty questions, contact info@watchthewatches.co.uk or +44 7856 196276.
Customer support hours: Monday–Friday 10am–6pm; Saturday 10am–2pm (UK time). We operate online only and do not offer in-store collection.